AI boosts productivity—and workload at the same time
A new study by Harvard Business Review revealed that implementing artificial intelligence does not reduce workload but instead intensifies it. For eight months, researchers observed a US-based company and found that employees started working faster, took on more tasks, often went beyond their job roles, and extended their workdays even without management’s demands.
Source Harvard Business Review
AI has transformed "doing more" into a simpler and more enjoyable process, but this has led to hidden increases in workload, cognitive fatigue, and the risk of burnout. Experts warn that without clear usage guidelines, productivity initially rises but may eventually result in burnout, mistakes, and increased employee turnover.
Moving forward, it is crucial to develop effective strategies and frameworks for AI integration to maintain a balance between productivity growth and employee well-being.
