Nova Poshta Will Reimburse the Cost of Packages Following Russia's Attack on the Terminal in Kryvyi Rih
On the morning of July 7, Russian troops attacked Kryvyi Rih, damaging the “Nova Poshta” sorting terminal. Despite the damage, the company’s network continues to operate as usual, and customers will be reimbursed for the cost of lost packages.
Nova Poshta noted that the terminal’s employees were not injured, as they were in shelters during the air raid alert.
Emergency services are currently working at the site of the strike, and efforts to address the aftermath of the Russian attack are underway.
“Despite the attack, we are ensuring the continuity of our logistics processes and keeping everything under control. Over the years of full-scale war, we have built a system that allows us to respond quickly to such challenges. The company has already activated backup logistics plans, so shipments are currently being delivered without significant changes, and the network is operating as usual,” the company emphasized.
Nova Poshta also confirmed that it will compensate customers for 100% of the declared value of shipments that were damaged or lost as a result of the attack.
“Nova Poshta,” as always, assumes full responsibility and will compensate customers for 100% of the declared value of shipments affected by the attacks. We will personally contact each owner of a damaged package to process the compensation. Customers can also personally submit a claim for reimbursement to our national call center at 0-800-500-609. Support is available 24/7,” the statement reads.
The company also recommended tracking the status of shipments via the mobile app or on the official “Nova Poshta” website, where up-to-date delivery information is published.
This was reported by the company’s press service.
On the night of July 6–7, Russian troops launched a drone strike on Kryvyi Rih. The attack struck a civilian infrastructure facility, resulting in a large-scale fire.
On the morning of July 7, Russian troops launched a drone strike on Kryvyi Rih. As a result of the attack, an enemy drone struck a civilian infrastructure facility, causing a massive fire.
Over the 24-hour period from July 6 to July 7, Russian forces carried out 56 strikes on 22 settlements in the Sumy region. Two civilians were killed as a result of the enemy attacks; another person, who had been wounded during a previous shelling, died in the hospital. Significant damage to civilian infrastructure was also reported.
Over the past 24 hours, on July 6, Russian troops carried out 1,163 strikes on 45 settlements in the Zaporizhzhia region. As a result of the massive attacks, three people were killed and another 28 were wounded.
In the Poltava district, rescue workers dealt with the aftermath of yet another Russian attack on an industrial facility. The strike caused several fires on the facility’s grounds, but they were quickly extinguished.
On the morning of July 7, Russian forces launched a drone strike on Kryvyi Rih. As a result of the attack, an enemy drone struck a civilian infrastructure facility, causing a large-scale fire.
In addition, the death toll in Kyiv has risen following a massive Russian strike on the night of July 6. As of this morning, rescue workers had recovered one more body from the rubble in the Darnytskyi district, bringing the total death toll to 19.
Two people were killed as a result of a Russian drone attack on a gas station in Zaporizhzhia. Nine others were injured, including an eight-year-old boy.
