Ukrzaliznytsia is launching a service to purchase commuter tickets via an app throughout Ukraine
Starting May 12, JSC Ukrzaliznytsia is introducing the option to purchase commuter train tickets via a mobile app throughout Ukraine. The company notes that the new feature will allow passengers to book trips faster and more conveniently without having to buy paper tickets at ticket offices. The service applies to commuter routes and is part of the digitization of the railway’s transport services.
The company announced this on Telegram on Tuesday.
"We constantly analyze your feedback, optimize the system’s performance, and expand the map of available routes," the message states.
According to UZ, 15,000 tickets were purchased per day in April.
In addition, last month, following the integration of student discounts for commuter trains and City Express into the app, 30,000 bookings were made.
Also in April, more online bookings were received (250,000) than in March (139,000), UZ added.
In early April, it was reported that online tickets for commuter trains via the "Ukrzaliznytsia" app became available to passengers in seven more regions—Lviv, Volyn, Ternopil, Rivne, Ivano-Frankivsk, Zakarpattia, and Chernivtsi.
In addition, discounted tickets from Ukrzaliznytsia’s special reserve can now also be purchased online without visiting a ticket office.
To purchase an online ticket, you need to update the UZ app, click “Add Discount” in your profile, and enter your ID number; if necessary, check the “Wheelchair User” box.
Ukrzaliznytsiais deploying over 800 mobile shelters across the country.
Ukrzaliznytsia plans to receive its first Alstom UA8AC electric locomotive in the first quarter of 2027, with a total of 55 such locomotives expected to be delivered by the end of 2029.
Ukrzaliznytsia has launched online sales of discounted student tickets.
