The government has clarified the recalculation of heating and hot water bills
The Cabinet of Ministers has clarified the procedure for recalculating payments for heat and hot water supply in the event of a decline in service quality. This applies to situations related to emergencies, particularly those caused by Russian shelling.
Prime Minister Yulia Svyrydenko announced this on Telegram.
"The government has clarified the mechanism for recalculating payments for heat and hot water: in the event of a significant deterioration in service quality due to Russian attacks, consumers will be able to pay only 20% of the service cost," Svyrydenko wrote.
According to her, the decision will allow the recalculation rate to be increased from 20% to 80% for consumers and will clearly account for the actual volume and quality of services provided. At the same time, the recalculation will become mandatory for all heat and hot water suppliers, regardless of region.
"In particular, the government’s decision makes it possible to conduct additional recalculations for consumers in Kyiv for January 2026 following massive strikes on the capital’s energy infrastructure," Deputy Prime Minister for Recovery and Minister of Community and Territorial Development Oleksiy Kuleba added on Telegram.
At the same time, local governments will be able to compensate for part of the utility companies’ costs for restoring damaged infrastructure using reserve funds from local budgets.
The government will begin makingadditional payments to employees of repair and restoration crews.
The Cabinet of Ministers of Ukraine has allocated 192 million hryvnias for additional payments to over 9,600 energy workers who were involved in restoring facilities following Russian shelling in March.
The government has approved additional payments for workers in the energy, gas, and railway sectors who were involved in addressing the aftermath of Russian attacks. During the winter and spring period, nearly 40,000 specialists have already received these additional payments. Separately, the government allocated 242 million hryvnias to provide payments of 20,000 hryvnias each to more than 12,000 workers who participated in emergency repair and restoration work following the shelling.
