Salesforce investigates customer data breach due to Gainsight hack

Salesforce has announced an investigation into a security breach that compromised the data of some of its customers. The hacker attack was made possible through applications published by Gainsight, a company specializing in customer experience management platforms. Salesforce representatives noted that there is no evidence of vulnerabilities in the Salesforce platform itself, and the problem is likely related to access to Gainsight.

Source Techcrunch

A group of hackers called ShinyHunters claimed responsibility for this data breach, threatening to create a website to host the stolen information if their demands are not met. This situation is reminiscent of the data breach that occurred earlier at Salesloft, where attackers also gained access to sensitive information through Salesforce. As a result, it's important that Gainsight's client companies, including big names like GitLab and Allianz, act quickly to protect their data and prevent further leaks.