Customers complained about a service disruption at Nova Poshta

On Thursday, October 1, the postal operator “Nova Poshta” experienced a major technical outage. The company’s customers are flooding in with complaints about malfunctions in its main digital services and platforms.

In particular, problems arose with the mobile app, the personal account portal, and the API system. Users report being unable to log into their accounts or create or download electronic express waybills. The company noted that specialists are already investigating the causes of the technical glitch, but no specific timeline for restoring service has been announced yet.

Source: user complaints on the company’s Facebook page.

Nova Poshta will suspend operations at its branches during air raid alerts

The Russian Ministry of Defense stated that during the attack on Ukraine, it allegedly struck a "Nova Poshta" logistics center in the Odesa region.