Russia is sending a massive number of fake complaints to Ukrainian government agencies as part of Operation Postman
Russian intelligence agencies have launched an information operation called “Postman,” in which massive numbers of fake appeals and complaints are sent to government agencies on behalf of Ukrainians.
To do this, the Russians use citizens’ personal data to create real and fictitious profiles and email addresses. The appeals often draw on real conflicts, corruption scandals, mobilization issues, and other high-profile topics, supplementing them with fabricated details.
In June and July, the operation’s organizers sent more than 500 such appeals to the Ministry of Defense, the General Staff, the Office of the President, the Cabinet of Ministers, law enforcement and anti-corruption agencies, members of parliament, and regional administrations. During this period, they received nearly a hundred responses.
One of the operation’s objectives is to overwhelm Ukrainian institutions with the task of verifying these fabricated reports and to create the illusion of widespread public dissatisfaction with the government.
Separately, the Russians are attempting to discredit military personnel and commanders by sending complaints about alleged corruption, violations during mobilization, and problems within military units. Some of these complaints may serve as grounds for investigations, even if the allegations they contain are not substantiated.
According to Andriy Kovalenko, head of the Center for Countering Disinformation, a significant portion of these fake requests are drafted in a legally flawed manner and do not oblige government agencies to respond to them.
Russian operatives also monitor the reactions of Ukrainian institutions. If a particular scenario proves effective, they may increase the number of similar complaints directed at a specific agency.
Source: RBC-Ukraine
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