About 30% of Americans trust AI to manage their money, according to a survey
About 20% of Americans who sought financial advice over the past year turned to artificial intelligence tools. At the same time, only about 30% of adults in the U.S. have significant or some confidence in AI’s competence in managing money, according to a Gallup poll conducted in partnership with the financial services firm Edward Jones.
Only 3% of respondents said they have a great deal of trust in AI when it comes to financial matters. The study also highlighted a gap between the sources of advice Americans trust and those they actually use. About eight out of ten American adults have at least some trust in financial advisors, yet only one-third of those seeking financial advice turned to a professional.
The most common source of financial information was independent online research: it was chosen by 73% of respondents who were seeking advice. Another 35% turned to parents, brothers, sisters, or other relatives, while 26% obtained information from the news, media, or social media.
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Younger generations are more likely to use AI for financial advice. About a quarter of Gen Zers and millennials who sought such advice turned to AI. Among Gen Xers, this figure was 16%, and among baby boomers, 7%.
In contrast, 14% of Gen Z and 21% of millennials used the services of professional financial advisors. Among Gen X, the share was 34%, and among baby boomers, it was about 55%. Taha Chuhmane, an associate professor at the MIT Sloan School of Management, advised using AI primarily to explain basic concepts and to verify the answers obtained against reliable sources.
The survey covered 5,075 American adults aged 21 and older. It was conducted from March 20 to April 6, 2026, using a representative Gallup panel. The margin of error for all adults in the U.S. is plus or minus 1.8 percentage points.
