Before the attack by Ukrainian drones, Wildberries changed its terms for compensating customers for losses
Russian business owners who worked with the Wildberries marketplace reported that the company changed its rules for compensating customers for losses just before the Ukrainian drone attack. Wildberries will not issue any refunds for goods destroyed in its warehouses.
“Reports indicate that literally on the eve of today’s strikes on two Wildberries warehouses—in Kotovsk, Tambov, and Elektrostal, near Moscow—the company’s management approved a new version of its terms of service, under which it is not obligated to compensate sellers operating on its platform for losses resulting from goods destroyed by drone strikes or other military actions. To put this into perspective, here’s one figure: there are about 840,000 sellers registered on the Wildberries platform. “Following the fire at two warehouses, tens of thousands of Russian entrepreneurs and companies suffered losses (which, in the absence of compensation, would be devastating for many),” blogger Plakhonin reported.
He also reports that the ultimate beneficiaries of Wildberries are officials from the Russian President’s Administration—its head, Anton Vaino, and his first deputy, Alexei Gromov.
As a reminder, Ukrainian President Volodymyr Zelenskyy confirmed strikes on the Russian Wildberries logistics center on July 18. He added that this hub was used to supply components for UAVs.
A cloud of smoke from the burning Wildberries warehouses and an oil depot blanketed the Moscow region.
On the night of July 18, Ukrainian UAVs attacked the Russian Wildberries logistics center in Elektrostal, near Moscow, and in the Tombovsk region.
On July 18, Ukrainian drones struck 13 Russian ships in the Azov and Black Seas.
