Monobank and other services are back online following an outage
Following a major outage at Amazon Web Services that affected dozens of popular services worldwide, platforms began to gradually resume operations. Among them were Ukrainian banks and international services that had been experiencing temporary disruptions or were unavailable.
On the evening of June 2, users around the world began complaining en masse about outages in popular online services running on Amazon Web Services infrastructure. It was this cloud platform that became the epicenter of the problem, causing dozens of major services and applications to go down or operate intermittently.
According to DownDetector, at the peak of the outage, there were widespread reports of issues with Ukrainian banking services—monobank, PrivatBank, and Oschadbank—as well as mobile operators Kyivstar and Vodafone Ukraine. Users also reported outages on Google Cloud, YouTube, Netflix, Discord, Zoom, Reddit, social network X, the Viber messenger, Microsoft Azure services, and even Starlink.
The issues were so widespread that complaints were even directed at Amazon Web Services itself, and according to observations, the peak of the incident occurred around 4:30 p.m. Kyiv time. The causes of the outage have not yet been officially disclosed, but by evening the situation had begun to stabilize.
By 6:10 PM, the number of complaints about AWS had dropped sharply, indicating a gradual recovery of the systems. Services returned to normal one by one, although some users continued to experience delays for a while.
monobank co-founder Oleg Gorokhovsky suggested that the problem may not have originated directly at the bank, but rather with one of Amazon Web Services’ partners. By 5:49 p.m., he reported that monobank had fully resumed operations, and services were once again available to customers. This is reported on the DownDetector website.
monobank experienced difficulties with card-to-card transfers, as well as with cash withdrawals at Universal Bank ATMs.
